Contact Support

For rebate questions:

Please email us at [email protected] - this email is for rebate inquiries only and is unable to answer technical product questions. Please contact our Technical Service team for product inquiries.

Please provide your rebate confirmation number, if available, and please allow 24 hours for a response to your inquiry during business working hours.

For product or warranty questions:

MotorGuide Technical Service:
United States/Canada: (920) 929-5040
           M-F: 8AM-5:30PM EST 

Send us a message using this form

    Please note that you will be redirected to MotorGuide Technical Service via Mercury Marine Outboard Assistance. 
    Please have your product serial number ready.

International MotorGuide Technical Service:
EMEA and CIS Countries**: please email [email protected]
Australia: (61) (3) 9791-5822
Mexico/South America: (954) 744-3500
Asia: (65) 6546616

For questions on ORDERs placed in the last 30 days on

United States: (616) 897-2290
           M-F: 8AM-5PM EST

Please email us at [email protected] for any questions about your order made on – this email is for order questions only and is unable to answer questions regarding warranty or technical product details. Please contact our Technical Service team for any product inquiries.

Please note: We are unable to ship to PO Boxes.


**EMEA and CIS Countries include: Albania, Algeria, Andorra, Angola, Armenia, Austria, Azerbaijan, Bahrain, Belarus, Belgium, Benin, Bosnia and Herzegovina, Botswana, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Croatia, Cyprus, Czech Republic, Democratic Republic of the Congo, Denmark, Djibouti, Egypt, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Faroe Islands, Finland, France, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Guernsey, Guinea, Guinea-Bissau, Hungary, Iceland, Iran, Iraq, Ireland, Isle Of Man, Israel, Italy, Ivory Coast, Jersey, Jordan, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Mali, Malta, Mauritania, Mauritius, Moldova, Monaco, Montenegro, Morocco, Mozambique, Namibia, Netherlands, Niger, Nigeria, Norway, Oman, Palestine, Poland, Portugal, Qatar, Romania, Russia, Rwanda, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia, Slovakia, Slovenia, Somalia, South Africa, Spain, Sudan, Swaziland, Sweden, Switzerland, Syria, Tajikistan, Tanzania, Togo, Tunisia, Turkey, Turkmenistan, Uganda, Ukraine, United Arab Emirates, United Kingdom, Uzbekistan, Vatican City, Western Sahara, Yemen, Zambia, Zimbabwe